Privacy Statement

Equine Health Plan is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Equine Health Plan Web site and governs data collection and usage. By using the Equine Health Plan website, you consent to the data practices described in this statement.

Collection of your Personal Information

Equine Health Plan collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Equine Health Plan also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Equine Health Plan. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Equine Health Plan for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Equine Health Plan Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Equine Health Plan public message boards, this information may be collected and used by others. Note: Equine Health Plan does not read any of your private online communications.

Equine Health Plan encourages you to review the privacy statements of Web sites you choose to link to from Equine Health Plan so that you can understand how those Web sites collect, use and share your information. Equine Health Plan is not responsible for the privacy statements or other content on Web sites outside of the Equine Health Plan and Equine Health Plan family of Web sites.

Use of your Personal Information

Equine Health Plan collects and uses your personal information to operate the Equine Health Plan Web site and deliver the services you have requested. Equine Health Plan also uses your personally identifiable information to inform you of other products or services available from Equine Health Plan and its affiliates. Equine Health Plan may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Equine Health Plan does not sell, rent or lease its customer lists to third parties. Equine Health Plan may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Equine Health Plan may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Equine Health Plan, and they are required to maintain the confidentiality of your information.

Equine Health Plan does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Equine Health Plan keeps track of the Web sites and pages our customers visit within Equine Health Plan, in order to determine what Equine Health Plan services are the most popular. This data is used to deliver customized content and advertising within Equine Health Plan to customers whose behavior indicates that they are interested in a particular subject area.

Equine Health Plan Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Equine Health Plan or the site; (b) protect and defend the rights or property of Equine Health Plan; and, (c) act under exigent circumstances to protect the personal safety of users of Equine Health Plan, or the public.

Use of Cookies

The Equine Health Plan Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Equine Health Plan pages, or register with Equine Health Plan site or services, a cookie helps Equine Health Plan to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Equine Health Plan Web site, the information you previously provided can be retrieved, so you can easily use the Equine Health Plan features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Equine Health Plan services or Web sites you visit.

Security of your Personal Information

Equine Health Plan secures your personal information from unauthorized access, use or disclosure. Equine Health Plan secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Equine Health Plan will occasionally update this Statement of Privacy to reflect company and customer feedback. Equine Health Plan encourages you to periodically review this Statement to be informed of how Equine Health Plan is protecting your information.

Contact Information

Equine Health Plan welcomes your comments regarding this Statement of Privacy. If you believe that Equine Health Plan has not adhered to this Statement, please contact Equine Health Plan at karan@cfl.co.nz. We will use commercially reasonable efforts to promptly determine and remedy the problem.